FirePAY Restaurant POS

FirePAY Restaurant POS is an intelligent, cloud-based point-of-sale solution built to streamline operations, boost efficiency, and enhance the guest experience in restaurants of all sizes—from bustling quick-service counters to elegant fine-dining establishments.

Designed with the needs of restaurant owners, managers, and staff in mind, FirePAY blends powerful technology with a user-friendly interface to deliver a seamless experience from front-of-house to back-of-house. Whether you run a single location or a growing franchise, FirePAY helps you serve faster, sell smarter, and scale easier.

Key Features of FirePAY Restaurant POS

️ 1. Order Management & Table Service

• Table Layout Customization: Design and organize your dining area with drag-and-drop simplicity, including zones, bar areas, and patios.

• Quick & Split Ordering: Take dine-in, takeout, and delivery orders with speed. Easily split checks by seat, item, or customer.

• Modifier Management: Customize orders with forced and optional modifiers for any menu item, accommodating all customer preferences.

• Course Firing: Control when items are sent to the kitchen for seamless, multi-course dining.

2. Mobile & Kiosk Ordering

• iPad & Android Tablet Compatibility: Empower servers to take orders tableside using tablets or smartphones.

• Self-Service Kiosks: Reduce wait times and labor costs with intuitive, branded ordering kiosks.

• Online Ordering Integration: Accept orders from your website or app, synced in real-time with the POS.

3. Payments & Checkout

• All-in-One Payment Processing: Accept credit/debit cards, EMV, tap-to-pay, mobile wallets, and even QR code payments.

• Pay-at-the-Table: Let guests pay directly at the table with handheld terminals.

• Tip Adjustments & Receipt Customization: Customize receipts, suggest tip options, and manage gratuity with ease.

• FirePAY Gateway Integration: Secure, PCI-compliant payments processed seamlessly through the FirePAY platform.

4. Reporting & Analytics

• Real-Time Dashboard: Monitor sales, staff performance, and operational insights from anywhere.

• Custom Reports: Generate detailed reports on sales, menu performance, inventory, and more.

• Multi-Location Management: View consolidated or individual reports across multiple restaurant locations.

‍ 5. Kitchen Display System (KDS)

• Digital Ticket Routing: Eliminate paper tickets with color-coded digital screens for each kitchen station.

• Order Prioritization: Automatically highlight rush or delayed orders to ensure timely prep.

• Reduced Errors: Minimize miscommunication between servers and the kitchen staff.

‍‍ 6. Employee Management

• User Roles & Permissions: Set granular access levels for owners, managers, and staff.

• Clock In/Out & Shift Management: Track time, schedule shifts, and manage breaks within the POS.

• Performance Tracking: Measure sales performance, upsell success, and table turnover.

7. Inventory & Menu Management

• Real-Time Inventory Tracking: Monitor stock levels, automate reordering, and track usage per dish.

• Recipe Costing & Profitability: Understand your margins down to each ingredient.

• Menu Flexibility: Make real-time changes to menu items, pricing, and categories across all locations.

8. Integrations & Add-Ons

• Third-Party Integrations: Seamlessly connect with accounting platforms (like QuickBooks), delivery platforms (like UberEats, DoorDash), and marketing tools (like Mailchimp).

• Loyalty & CRM: Reward repeat customers, manage profiles, and launch personalized offers and campaigns.

• Gift Cards & Promotions: Create custom discounts, promo codes, and branded gift cards.

☁️ 9. Cloud-Based Convenience

• Access Anywhere, Anytime: Run your restaurant from your phone, laptop, or tablet—whether you’re on-site or off-site.

• Automatic Updates: Stay ahead with regular software updates, new features, and security patches.

• Data Security & Backup: All data is securely stored and backed up in the cloud.

10. Scalability & Support

• Modular Pricing: Tailored plans to fit any restaurant size—from pop-ups to enterprise chains.

• 24/7 Customer Support: Get help when you need it with live chat, phone, and email support.

• Hardware Options: Choose from a suite of FirePAY-certified terminals, printers, scanners, and kiosks.